Terms & Conditions

  1. The annual subscription is valid for 12 months from the date of purchase, and will continue by continuous authorisation of your card until you cancel the subscription within your password controlled Live on the Farm Subscription account.
  2. The monthly subscription is rolling and will continue by continuous authorisation of your card for a minimum of 6 months when you will then be able to cancel the subscription within your password controlled Live on the Farm Subscription account.
  3. Subscriptions are password controlled and can be used by the registered individual ONLY. Subscription are NON-TRANSFERABLE, this subscription is for you and your family to enjoy, please don’t share your data, keep your passwords secure at all times. You maybe offered promotions that relate to your Subscriptions account from time to time. Your subscription does not entitle you to any access to the Farm Park in terms of tickets or passes.
  4. Farmer Palmer’s Farm Park is continually replacing and improving equipment, attractions, facilities, and introducing new ones. In line with this, we reserve the right to withdraw any attraction or to close part of/the entire Park at any time, without prior notice or compensation.
  5. Should we be forced to go off air due to circumstances beyond our control, we regret Subscriptions cannot be extended or refunded, for example power cut, storm or other environmental crisis unless it is for a period of 25 days in any month. If this is the case please get in touch and for that we will apologise profusely. However this scheme is designed to allow access to the park under circumstances such as Covid-19 and seasonal closures.
  6. At Christmas even our animals like a holiday, but never fear, we will still bring you Guinea Pigs & Birds through our streaming network of cameras for your festive viewing.
  7. The management reserve the right to alter or withdraw any promotion offered to subscription holders at any time, without prior notice.
  8. We suggest that children should be accompanied by an adult to make the most of the educational and visual benefits of the feed.
  9. The subscription remains the property of Farmer Palmers Farm Park and can be withdrawn at the Management’s discretion.
  10. An Annual Subscription bought when purchasing a ticket or annual pass will start on the day of purchase.
  11. All prices are subject to change without prior notice.
  12. Subscriptions will be offered with a discount code to Annual pass holders only. Or for promotional purposes only.
  13. When you renew your subscription, please keep your original subscription payment details. It is your responsibility to keep your personal details up to date including your email address and card details.
  14. The subscription account is not a refundable service – refunds will only be issued under exceptional circumstances.
  15. By purchasing this subscription, you agree to Farmer Palmer’s processing of your data in line with the General Data Protection Regulations (GDPR). For example, THIS WILL ENABLE AUTOMATIC RENEWAL REMINDERS. You can unsubscribe from marketing emails at any time.
  16. Renewals are not an automatic right. Farmer Palmer’s reserves the right to terminate any Subscription account with 30-days notice.
  17. Please enjoy your exclusive access to the farm park – it’s so much fun, all year round!